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Problems

Orthodontic Emergencies

We know that it is quite an adjustment getting used to braces. There's a lot to remember and after you see us there is often discomfort.

If you are experiencing a problem with your braces or appliance please try the following:

if something breaks (brackets, appliances), keep the pieces and bring them with you to your next appointment
find your orthodontic wax in your kit and use it to ease sore cheeks and gums
click on the little 'go' box above to see if we have a fact sheet for your particular problem
if the problem becomes unmanageable, contact your dentist or the on-call dentist for your local hospital emergency room, for immediate attention

What You Can Do

We aren't always in the office when problems arise. So here are a few things you can do until then ...

Try to control the pain/discomfort with non-prescription pain killers and then please call the next business day between 8:30 am and 5:00 pm to book the next available appointment.

Urgent vs Uncomfortable

If you call after hours and your problem is not urgent, please leave a message and we will return your call the next business day.
If your problem is urgent and a prompt response is required, please call the office and follow the prompts.